It is hard to believe it’s been TWO DECADES since Synergy was launched out of my basement. I built a
shiny new office space with a big heavy door. But inevitably, every time I had a conference call with a
client after forgetting to lock said door, my three little boys would come crashing through kicking,
screaming, and fighting. Thankfully, our clients were pretty understanding and here we are, still kicking
twenty years later.

What’s most amazing is that when we started, 100% of the services we offered were Outbound Tele-
Fundraising. Now, Outbound Tele-Fundraising represents just 5% of our business. Over time, we have
developed a robust base of Phone-based marketing solutions for our Nonprofit Partners that add
tremendous value to them because we allow them to really ENGAGE with their donors in ways that the
donors truly appreciate.

Synergy’s “Donor Conference” calls allow the CEO of a nonprofit to speak directly with high value donors
and the donors can speak back. Our “Person to Person” Text Messaging solution reaches donors that
simply aren’t reading the direct mail or emails. Our managed Multi-Call Center Inbound Solution allows
us to handle 97%+ of TV and Radio-driven Inbound calls, even on the largest programs. Finally, our Mid-
Level Donor Engagement program results in impressive numbers of Transformational Gifts!
What I am most proud of is we have developed truly unique solutions and for the most part, we are
providing them in ways that are completely unique within the marketplace.

I am thankful to the Synergy team. They are amazing! We also couldn’t do what we do without our
Platform Partners. Last but certainly not least, I am ever grateful for our 100+ Nonprofit Clients. They
are literally changing the world and they have given us the privilege of helping them.