Synergy’s Mission is very simple. We exist “to help our partners engage supporters in uniquely personal ways that bond them more closely to the organization and its mission.”
Founder and CEO
Director, Mid-Level Solutions
On September 23, 2020 Curtis left us suddenly and unexpectedly.
Curtis did not have clients or colleagues as much as he had “friends” in the nonprofit world that he helped to be successful. Curtis was a brilliant analyst who could take complex business problems, draw out the insights and opportunities, and articulate strategic & creative solutions which would advance his client’s causes. Curtis was instrumental in building Synergy into what it is today.
Curtis’ passing taught us to truly appreciate the good things and people in our lives, to live each day to the fullest, and to never take anything for granted. His great work and presence here continue to inspire us to continually aim to do better.
We at Synergy miss our friend and collaborator very much. I know we are not alone.
Synergy is the only strategic agency in the Nonprofit world that focuses 100% on providing Phone-Based marketing solutions that integrate with and enhance both Direct Mail and Digital Marketing programs.
Synergy specializes in engaging with our client’s donors in ways that allow for a two-way dialogue. We communicate WITH them, not just AT them!
Synergy’s programs are designed to deliver a Long-Term return on investment by not only communicating the need and opportunity effectively but by providing a fantastic “Experience” for donors that leaves them feeling positive about the organization as well as its mission.
The telephone marketing industry has changed dramatically over the past 20 years. Synergy hasn’t just adapted to the change, we have DRIVEN the change ……. constantly seeking sustainable solutions to
better support our nonprofit clients!
Synergy Direct Marketing Solutions, LLC480 W. Tuscarawas Ave. 3rd Fl.Barberton, OH firstname.lastname@example.org
Nick Stavarz has over 35 years’ experience in the call center business and has served some of the nation’s largest and most successful nonprofit organizations.
Nick launched Synergy Direct Marketing Solutions in 2002, initially to provide Outbound Tele-Fundraising services to some of the most recognized nonprofit organizations, including Save the Children, Ducks Unlimited, American Bible Society and many others.
Under Nick’s guidance, Synergy has also become the premier provider for DRTV-driven Inbound Call Handling solutions for nonprofits and broadcast ministries. Synergy is also the leading provider of Strategic Texting solutions as well as Broadcast Voice Messaging, Donor Conference Calls, and Mid-Level Donor Engagement Solutions.
Justin Henry is a seasoned marketing professional with over 20 years’ experience. Justin is an expert at integrating phone-based communications designed to reinforce messages, build relationships, and enhance financial support. He serves over 100 non-profit clients, while leading multiple business units.
Justin has pioneered strategies to integrate Texting, Broadcast Voice Messaging, Donor Conference Calls, Mid-Level Donor Engagement, and Outbound Tele-Fundraising into his clients’ communication strategy to provide more personalized and dynamic messaging to donors, resulting in higher retention and more overall revenue from those donors.
Jill Avery is a marketing and Call Center expert with 25 years of experience in the nonprofit and for-profit space. She has an innate ability and drive to deliver and maximize results and efficiencies, to offer valuable insights for call routing strategies and scripting functionality and to maintain strong customer relationships.
Jill’s depth of knowledge and career experience is a unique asset that she brings to her role as Vice President of Inbound. She is a leader of excellence whose passion and drive brings out the best in our vendor partners. She openly communicates and builds trust. She cares tremendously for our call center partners and our clients and sees herself as a team member within each partnership.
For over 20-years, C.J. McKendry has spent his career building lasting and meaningful relationships between nonprofits and their donors.
After serving as Call Center Director for an International Relief Charity, supporting an offshore operation in the Philippines, C.J. accepted an Ohio position as Vice President of Call Center Operations & Client Services for an inbound/outbound call center startup that ultimately grew to serve dozens of national nonprofits.
C.J. joined Synergy Direct Marketing Solutions in 2018 and has led the development of its Mid-Level Donor Engagement team, developing best practices as well as reporting and analytics that have driven very successful programs for a wide variety of nationally recognized organizations.
Rebecca Mugford has spent 20 years helping non-profit and commercial organizations develop best-in-class call center programs. With a focus on creative marketing, data-driven strategy, and business analytics, she helps organizations get the most out of their donor and customer interactions to drive return on investment and customer satisfaction and retention. She has worked with a who’s who of non-profits and political organizations as well as Fortune 50 businesses focusing on DRTV and inbound call center strategy.