Justin Henry promoted to President of Synergy Direct Marketing Solutions

It is with great pleasure that I announce the promotion of Justin Henry to PRESIDENT OF SYNERGY DIRECT MARKETING SOLUTIONS. Justin joined the Synergy team in 2006 as an Account Manager. Since then, he has become a highly trusted, strategic thought leader in the nonprofit world and a trusted advisor to many of Synergy’s clients. 

Justin has guided Synergy’s clients through the process of integrating Outbound Tele-Fundraising with their traditional and digital marketing programs to create additional revenue streams and strengthen the health of our clients’ donor bases. 

Justin has spearheaded the development of other personalized donor engagement strategies such as Broadcast Voice Messaging, Donor Conference Calls, and most recently, “Peer to Peer” MMS Text Messaging programs which have turbo-charged the fundraising programs of many of Synergy’s clients.

Finally, Justin (along with CJ McKendry) has led the development of Synergy’s Mid-Level Donor Engagement program. This program has been extremely successful in building personal relationships between our clients and their donors and leveraging those relationships to generate transformational and legacy gifts, by helping donors optimize their philanthropic missions. 

With Justin’s leadership, Synergy’s business has grown substantially during a time of significant change in the telephone marketing industry. 

With his promotion to President, Justin will now also oversee the operations of our Inbound Call Handling division. Synergy provides managed, multi-call center inbound solutions for some of the largest and most respected nonprofits and broadcast ministries in the country. 

I am extremely confident that Justin will continue to guide Synergy to continued growth by providing our nonprofit clients with the very best quality marketing and donor development services in the industry. I could not be prouder of Justin’s accomplishments and contributions to Synergy and the nonprofit community. 

With this promotion, Justin and I will continue work to develop and deliver cutting edge strategies and services for our nonprofit clients. I hope you will join me in congratulating Justin on a job well done and a promotion well earned. 

Nick Stavarz

C.E.O. and Founder

Synergy Direct Marketing Solutions, LLC

Synergy Direct Marketing Solutions, LLC
480 W. Tuscarawas Ave. 3rd Fl.
Barberton, OH 44203

Timothy D. Logan, FAHP, ACFRE

Vice President, Mid-Level Solutions

Timothy D. Logan, FAHP, ACFRE has over 40 years’ experience in fundraising and nonprofit management.  Tim is responsible for developing and marketing Synergy’s Mid-Level Donor Programs.  

Tim is a leader in developing innovative multichannel direct response programs for major, mid-level and planned giving donors.  He has extensive experience using the phone to identify potential donors and deepen donor relationships.  Combining donor analytics and personalized donor messaging, Synergy’s Mid-Level Donor Solutions uses the phone to build relationships to increase donor support.

Tim holds a Masters of Nonprofit Management (MNO) from Case Western Reserve University and speaks and writes frequently on fundraising, nonprofit management, and building donor relationships.

C.J. McKendry

Director, Mid-Level Solutions

For over 20-years, C.J. McKendry has spent his career building lasting and meaningful relationships between nonprofits and their donors.

After serving as Call Center Director for an International Relief Charity, supporting an offshore operation in the Philippines, C.J. accepted an Ohio position as Vice President of Call Center Operations & Client Services for an inbound/outbound call center startup that ultimately grew to serve dozens of national nonprofits.

C.J. joined Synergy Direct Marketing Solutions in 2018 and has led the development of its Mid-Level Donor Engagement team, developing best practices as well as reporting and analytics that have driven very successful programs for a wide variety of nationally recognized organizations.

Rebecca Mugford

Vice President, Strategic Marketing

Rebecca Mugford has spent 20 years helping non-profit and commercial organizations develop best-in-class call center programs. With a focus on creative marketing, data-driven strategy, and business analytics, she helps organizations get the most out of their donor and customer interactions to drive return on investment and customer satisfaction and retention. She has worked with a who’s who of non-profits and political organizations as well as Fortune 50 businesses focusing on DRTV and inbound call center strategy.

Jill Avery

Vice President

Jill Avery is a marketing and Call Center expert with 25 years of experience in the nonprofit and for-profit space. She has an innate ability and drive to deliver and maximize results and efficiencies, to offer valuable insights for call routing strategies and scripting functionality and to maintain strong customer relationships.

Jill’s depth of knowledge and career experience is a unique asset that she brings to her role as Vice President of Inbound. She is a leader of excellence whose passion and drive brings out the best in our vendor partners. She openly communicates and builds trust. She cares tremendously for our call center partners and our clients and sees herself as a team member within each partnership.

Justin Henry


Justin Henry is a seasoned marketing professional with over 20 years’ experience. Justin is an expert at integrating phone-based communications designed to reinforce messages, build relationships, and enhance financial support. He serves over 100 non-profit clients, while leading multiple business units.

Justin has pioneered strategies to integrate Texting, Broadcast Voice Messaging, Donor Conference Calls, Mid-Level Donor Engagement, and Outbound Tele-Fundraising into his clients’ communication strategy to provide more personalized and dynamic messaging to donors, resulting in higher retention and more overall revenue from those donors.

Nick Stavarz

Founder and CEO

Nick Stavarz has over 35 years’ experience in the call center business and has served some of the nation’s largest and most successful nonprofit organizations.

Nick launched Synergy Direct Marketing Solutions in 2002, initially to provide Outbound Tele-Fundraising services to some of the most recognized nonprofit organizations, including Save the Children, Ducks Unlimited, American Bible Society and many others.

Under Nick’s guidance, Synergy has also become the premier provider for DRTV-driven Inbound Call Handling solutions for nonprofits and broadcast ministries. Synergy is also the leading provider of Strategic Texting solutions as well as Broadcast Voice Messaging, Donor Conference Calls, and Mid-Level Donor Engagement Solutions.